Frequently Asked Questions (FAQ)

1. What are Giclée Prints?

Giclée is a sophisticated printing technique used to produce very high quality art prints, often used in museums.
The giclée prints in this shop will last up to 100 years without fading, if cared for properly: placed behind protective glass in a frame, avoided exposure to direct sunlight, cleaning products or liquids.

In comparison, posters printed with a standard inkjet or laser printer will typically not be as detailed, and start getting yellower, losing color accuracy within a few years. The quality of giclée is ensured by carefully color-matching the print to the original artwork, selecting only the finest, acid-free papers and printing with special, archival pigment inks on a professional-grade, large format printer. The technique delivers subtle and rich color gradations and details, which would be out of range with other technologies.

2. What are Limited Edition Prints?

Limited edition means that there are only a particular number of prints created in the noted size and once these are sold out, they will never be reprinted. Limited edition giclée prints are the closest thing to purchasing an original artwork, at a fraction of the cost. These prints are signed by the artist and they each have their own unique number.  They ship with a Certificate of Authenticity, unless otherwise noted. 

3. What is a Certificate of Authenticity?

A Certificate of Authenticity is a document signed by the artist, allowing Collectors to prove that the print or original artwork is authentic and approved by the artist. This can be helpful for insurance. 
The Certificate will typically include information about the artwork, the edition number and the artist’s signature, as well as instructions about caring properly for the artwork.
Many artists are, unfortunately, victims of plagiarism and unauthorized sales by larger companies. 
A Certificate of Authenticity shows that you, the Collector, own an authentic artwork and that you supported the artist’s work.

4. How do I pay for my order? Is it secure?

The checkout process is powered by PayPal, the most trusted and used online payment solution. Because of this, customers are protected against security- and payment fraud. If you don’t have a PayPal account, you can simply use the service as a guest to pay with your preferred credit card. None of the credit card information or sensitive transaction details are visible to this store or any other 3rd parties, so your data is safe with PayPal.

5. What if something is wrong with my order?

If you have a problem with an order from this shop, please contact us at:
shop @ mariamzakarian . com (without spaces), and we’ll do our best to help you. 

6. Where do items ship from?

Copenhagen, Denmark.

7. Do you ship internationally?

Absolutely!

8. How long will it take to receive my order?

You can see how many days it approximately takes to deliver your order in the shipping option you choose. It varies from country to country and depends on local postal services. 

9. We have a store where we might want to sell your products. Want to work with us?

We’re always looking for great collaborations and business partners.
Do send us a message via: shop @ mariamzakarian . com (without spaces).

10. Can I commission the artist for new work?

You’re very welcome to send a detailed request via shop @ mariamzakarian . com (without spaces).
You will be put in touch with the artist where you can discuss your idea and receive her commission prices.

11. Can we use the art on this site for our business/band etc.?

All rights to the art on this site belongs to Mariam Zakarian. If you want to use the images for your own purposes, it may be possible to purchase a license for them, and alternatively you may hire the artist to produce new work specifically for you. Please get in touch via: shop @ mariamzakarian . com (without spaces). 

12. A note about colors and Firefox:

People using the Firefox browser may unfortunately see colors that are over-saturated and unbalanced. This is a browser bug and as of November 2020, it has not been fixed. This does not happen with for example Chrome or Edge, so we recommend that you check the colors of the print you are ordering through one of these browsers instead.